ABUBAKAR HARISU
Entry-Level Technical Support Specialist
Kankara, NG.About
Highly motivated and detail-oriented professional with a National Diploma in Computer Science and practical experience in technical support and mobile device repair. Eager to leverage foundational IT knowledge, troubleshooting skills, and a strong commitment to continuous learning to contribute effectively in an entry-level technical role.
Work
Freelance Technical Support
|Technical Support Specialist
Kankara, Katsina State, Nigeria
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Summary
Provided comprehensive technical support and device repair services to individual clients, ensuring optimal performance and user satisfaction through hands-on problem-solving.
Highlights
Diagnosed and resolved a wide range of hardware and software issues for computers and mobile devices, improving system functionality and user experience for clients.
Performed successful repairs on numerous handsets and GSM devices, extending device lifespan and saving clients significant replacement costs.
Assisted clients with software installations, system configurations, and basic network troubleshooting, ensuring seamless operation of their personal systems.
Managed client inquiries efficiently and provided clear, concise technical guidance, resulting in positive feedback and fostering repeat business relationships.
Education
Hassan Usman Katsina Polytechnic
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National Diploma
Computer Science
Katsina Youth Craft Village
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Vocational Training
Handset and GSM Repair
Government Day Secondary School, Kankara
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Secondary School Certificate
General Studies
Sabon Gari Primary School Kankara
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Primary School Certificate
General Studies
Languages
Hausa
English
Certificates
Certificate in Handset Repair
Issued By
Katsina Youth Craft Village
Certificate in GSM Repair
Issued By
Katsina Youth Craft Village
Skills
Technical Skills
IT Support, Troubleshooting, Hardware Repair, Software Installation, Mobile Device Repair, GSM Technology, Computer Maintenance, Networking Basics, Microsoft Office Suite.
Soft Skills
Problem-solving, Customer Service, Communication, Attention to Detail, Learning Agility, Time Management, Client Relations.
Interests
Hobbies
Reading, Research.
References
Harisu Mu'azu
Tel: 08080374799
Aminu Abdullahi
Tel: 08060011885